Kentucky Community and Technical College System
Students and Parents
Below are some frequently asked questions we receive from prospective or current students. If your question is not here or you need more information, please contact us.

I have a question about a course or academic program (availability, transfer, etc.).

Please contact the KCTCS college you attend or may attend.

Where can I find help for my student e-mail account or my student self-service account?

  • Check your student email here
    Visit Student Self-service for grades, tuition payments, etc.

  • Having trouble?
    Contact the student services office at your individual college. They have access to your accounts and can help you resolve any log-in or password problems.

  • Don't have a student account?
    Create one!

  • Already have an account?
      Instructions

Online or Distance Learning courses

See the KCTCS Distance Learning web site or contact the Kentucky Virtual University for information or questions about online courses.

Who do I contact about registration, my class schedule, exam times, etc.?

Contact your college or instructor(s) about class meeting times, class questions, exam schedules and any other matters regarding your class schedule.

How do I request a transcript?

Contact the KCTCS college you attended. You can find the list of colleges and contact information on the college directory page.

Who do I speak with about financial aid questions?

First contact the financial aid staff at the KCTCS college you attend. Financial aid information is also available on the financial aid and catalog web pages.

How can I tell what colleges offer the program or courses I am interested in?

Information about academic programs and courses as well as what colleges offer them is found at http://www.kctcs.edu/catalog/ . You can also contact the college nearest you. A location map and listing of college websites is on http://www.kctcs.edu/student/collegedistricts.htm.